We accept the methods of payment identified as part of the order process via the Sales Channels. Depending upon the means of payment, we may require additional information, including specific forms of identification.
When ordering on the Platforms, you will need to enter your payment details on the appropriate form. In the case of an order placed by telephone, you will need to communicate to the Client Relations Center your complete payment details. All payment card holders are subject to validation check and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, you will need to contact your card issuer directly to solve this problem.
Other payment methods may also be subject to validation checks and authorization by the payment system providers as well. You expressly authorize us to perform security checks, where we deem necessary, to transmit or to obtain information (including any updated information) about you to or from third parties from time to time, including but not limited to your payment card details, to authenticate your identity, to validate your payment card, to obtain an initial payment card authorization and to authorize individual purchase transactions.
We may accept bank wire transfer for orders at our sole discretion. We do not charge a fee for bank wire transfers for orders made through the Sales Channels or Client Relations Center, however, some financial institutions may charge a fee for using a bank wire transfer. We require that all bank wire transfer orders placed by telephone be confirmed through an order approval process. We may acknowledge a bank wire transfer order, but the order will not be processed until the payment has been received and confirmed by us by e-mail. If your wire transfer payment is not credited into our bank account within seven (7) days after you have placed your order, your order will be cancelled.
The following methods of payment are available for payments of your orders:
Selecting this method, once the order is complete we will inform you of our account number.
To facilitate the shipment of your order you can send us your transfer receipt by email.
It is important that you indicate the order number and your name or company name so that Arte-Mar can quickly identify the payment.
Once your order has been confirmed you will have 7 days to make the transfer. After Arte-Mar will consider the order as cancelled.
Your credit card details will be entered directly into the Bank's POS (Point of Sale Terminal).
In this way, Arte-Mar does not receive your credit card details at any time. We only receives the order payment confirmation.
Payment in installments with Alma
Installment or deferred payment is available through our partner Alma. Payment security is guaranteed by Alma and its service providers. All payments are protected by 3D Secure.
Amount of purchases
- P2X : Only purchases between €50 and €2,000 are eligible for payment with Alma.
- P3X : Only purchases between €50 and €2,000 are eligible for payment with Alma.
- P4X : Only purchases between €50 and €2,000 are eligible for payment with Alma.
When paying in installments with Alma, the Client does not pay any fee. Except in the following cases:
- P2X : 0.78% per transaction
- P3X : 1.57% per transaction
- P4X : 2.34% per transaction
Alma is a telepayment manager and issues an electronic certificate that will be considered as proof of the amount and date of the transaction in accordance with the provisions of articles 1316 and following of the civil code.
Any termination of the contractual relationship between the seller and the customer will result in the termination of the contractual relationship between Alma and the customer.
Other payment methods.
Other payment methods may be available after the negotiation of the client with Arte-Mar.
My own payment method.
Arte-Mar customers can choose to place the order accepting their usual payment method that will be revised once the order reaches the company, with Arte-Mar reserving the right to modify it in function of the total order amount, to retain the order or to cancel it if there are pending payments.